RCM busines process mapping, user pain and competitor landscape:
https://docs.google.com/spreadsheets/d/13g9e-zoKvieTSkDbBCTxrolmVZEHAty1JM3NwyHOCrM/edit?gid=1433269425#gid=1433269425
RCM Glossory
https://team-wiki.sandbox.scoutiq.ai/en/home/product/rcm-glossory